COVID-19, the disease caused by the SARS-CoV-2 ‘coronavirus’, has left very few countries in the world unaffected. Over 150 million cases of infection and more than 3 million deaths have been reported, with the true figures likely to be much greater. Most nations have introduced measures to combat the pandemic and many are in lockdown.
This service is not available at this time.
In response to the impact of COVID-19, strict controls over imports and exports have been imposed all over the world. Shipments imported or exported by SF company have been significantly affected by the local policies or measures of each country in relation to these suspensions and restrictions. During this period, SF Express is available in some area, and the delivery time maybe take longer than usual.
Emergency Situation Surcharge Adjustment
Given the significant impacts of COVID-19 on the global aviation industry and in order to help us maintain reliable and high quality delivery services for you and your customers, DHL Express introduced a temporary Emergency Situation Surcharge in early April.
Since the onset of this global pandemic, DHL teams have been working around the clock, adapting and adjusting the operations of our global network to align with new developments, regulatory requirements and constant changes in capacity and demand.
As market conditions continue to evolve with the ongoing COVID-19 situation, the Emergency Situation Surcharge (ESS) will be adjusted effective August 24, 2020.
We will make an adjustment for the following origin/destination combinations, and this adjustment reflects changes in market dynamics, air capacity availability and operational restrictions imposed related to COVID-19 measures from local governments.
Please note that this adjustment only affects shipments billed in Asia.